The booking option will send a booking request to Motorent.nz and we will confirm the availability of the motorcycle for the dates requested or possibly suggest an alternative should your primary choice not be available. By clicking on the same link you can also obtain a quote.
Once you make a booking request, this confirms acceptance of our terms and conditions as detailed below.
TERMS & CONDITIONS OF RENTALS & TOURS
Deposits and final payments
To secure a rental booking or one of our tours we require a 10% deposit payable by credit card. The balance of the hire is payable 30 days from your pick up date. This can be paid by credit card, bank deposit (NZ only) or international bank transfer. Details of our bank account will be on the invoice you receive from us after payment of the deposit. Banks in New Zealand charge 2% for online credit card transactions and this will be passed on to the customer if the credit card option is used. The deposit is non-refundable and will be deducted from the total price. Immediately after Motorent.nz has received the deposit, a confirmation invoice of the booking will be emailed. The remaining balance is then due 30 days prior to the pick up date.
Payments can be made by credit card, Visa or Master Card, as well as international money transfer. Our bank account details are:
Level 1, 7-27 Waterloo Quay
Wellington 5045, New Zealand
Bank account number # 38-9018-0090068-00
SWIFT CODE # KIWINZ22
Cancellations and refunds
Customers can cancel their rental or tour booking at any time. Cancellations must be received in writing via email. If you cancel your rental or tour booking the following will apply:
• Cancellations received more than 60 days prior to the departure date are subject to a cancellation fee of the initial 10% deposit.
• Cancellations received between 59-30 days are subject to a fee of 30% of the total rental or tour cost, 30-14 days are subject to a fee of 50% of the total rental or tour costs.
• If a cancellation is received less than 14 days prior to departure date, the full 100% of the rental or tour cost is payable and no exceptions to the above can be made. Bookings are transferable. Please look into cancellation insurance, it is highly recommended.
Motorent.nz will endeavour wherever possible to re-allocate dates should a customer have to cancel a rental or tour for unforeseen circumstances. We also strongly advise clients to insure against possible cancellation.
Motorent.nz is not required to give any refunds once a rental or tour has started regardless of the reason for the participant/s being unable to complete the hire period or tour. No refunds are payable on any unused accommodation, motorcycle rental or any part of the hire or tour which is unused. A good travel insurance policy is highly recommended. Travel insurance can also be taken by the customer to cover the excess amount on any hire vehicle.
Motorcycle rental & tour operator
Kiwi Motorcycle Rentals & Tours Limited trading as Motorent.nz operating from Auckland and Christchurch, New Zealand.
Local Taxes – (Goods & Services Tax)
Goods and services tax (GST) is a sales tax which is currently 15%. GST is included in all prices.
All our motorcycles have luggage options. In most cases this is Touratech and Givi hard lockable luggage consisting of a top box and two side panniers of 36 litre capacity each. We do have a limited number of 45 litre top boxes. The motorcycles up to 300cc come with Ventura Pack Rack soft luggage which is not lockable.
Customers Personal Luggage
We often store customers travel cases when they hire motorcycles from us. We also transport them to Christchurch or Auckland on one way hires at a small charge.
Licence Requirements & Experience
Most overseas licences are valid for use in New Zealand; the same restrictions will apply as in the country of origin. Riders must be 25 years of age or over and have at least one year’s riding experience. Licences must have a motorcycle endorsement. If the customer’s licence does not have a motorcycle endorsement, an international driving permit will be required. If in doubt, please get an international driver’s license. Please note we are unable to hire on a “Learner” license or for local driving tests. We are able to hire on “Restricted” licenses.
We expect you to be an experienced motorcyclist and actively riding. If you are planning a tour of five days or longer, we recommend that you undertake a pre-tour ride at home with a similar amount of luggage on your motorcycle to what you would bring with you. Luggage does alter the handling dynamics of a motorcycle. Based on our experience, the more you tour the less luggage you take and the more accustomed you are to the additional weight.
Passports and visas
The customer or the customer’s travel agent is responsible for all necessary documentation associated with entry into New Zealand.
We welcome enquiry from retail and wholesale travel agents who will be invoiced net of commission payable.
Default or damage
Motorent.nz (the owner) shall have the right to terminate the rental or tour of any person or persons and take immediate possession of the motorcycle if the hirer fails to comply with any of the terms of the rental agreement or if the motorcycle is damaged. The termination of the hire under the authority of this clause shall be without prejudice to the other rights of the owner and the rights of the hirer under the agreement or otherwise.
Under New Zealand law you cannot be sued for personal injury or death. ACC (Accident Compensation Commission) prevents claims for bodily injury or death by accident. However, we have public liability cover for NZ$1,000,000 for damage to personal property and injury as a result of an accident on our motorcycles. Once again we recommend that all of our customers arrange travel and personal insurance for their vacation.
Motorent.nz does not assume responsibility for bodily injury, nor for any damage or loss to personal effects. Motorent.nz will not be responsible or liable for speeding and or parking tickets, weather, acts of god or any other circumstances beyond its control. Nor shall motorent.nz be responsible or liable for delay, loss, damage or injury to person or property and illness incurred during their stay in connection with, or relating to, the supply or omission of air, sea, land transportation services or of accommodation, meals, facilities, entertainment or other services provided by motorent.nz.